Frequently Asked Questions

Everything you need to know about shopping with Mace Engineering Group

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for delivery, and express shipping which takes 1-2 business days depending on your location.

How can I return or exchange an item?

You can return any unworn, unwashed items with original tags still attached within 30 days of purchase for a full refund or exchange.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I know which size will fit me best?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.

How can I track my order once it has been placed?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.